I was replying to the 2nd to the last post on the previous page, I had no idea it had gone to page 4. The idea that this forum had motivated soto

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@Soto
I guess you have a lot of difficult customers considering your line of business

. Pippa made an interesting point when she said the more you educate your customers about their system, the less dependent they will be on your physical presence at their site. But you don't want to make them not need you anymore either - that was my experience when I was doing IT jobs for people. I taught them tricks that I used to collect money for and my phone stopped ringing

. Give them just enough information for them to still need you but at the same time they won't need to call you every time. It's challenging operating a business in Nigeria and I wish you the very best in yours. The opportunities in your line abounds, it's just the rough operating terrain in Nigeria and infrastructural deficiency.